This page sets out how 88mb applies its legal framework to your account, your transactions and your use of this site. Access to services depends on your local law and eligible region — read through what applies to you before proceeding.
Jurisdiction-aware policy
Account rights explained
Nagad and Upay transaction scope
Support routes published
POLICY TERMS DETAIL
How Our Legal Position Works
88mb operates under a legal framework that applies to your account based on your region and the laws that govern it there. Nothing on this page constitutes a legal guarantee or a confirmed right of access; what applies to you depends on local law and whether your region is eligible. We have structured our terms to be readable — not buried in paragraphs that require a lawyer to decode. Where your account involves a Nagad or Upay wallet, the terms that govern those transactions sit both here and within the relevant wallet provider's own policy. You are responsible for confirming that your use of this platform is lawful in your location. Our published terms cover account registration, use of the site's game and sportsbook content, transaction handling through verified local payment channels such as Nagad and Upay, and the conditions under which an account may be reviewed or suspended. If any clause conflicts with a law that directly applies to you, that law takes precedence. We update these terms when our services change in a material way; the version shown in your account area at the time of any dispute is the version that applies. Check your account page for the current revision date.
Nagad
Upay
Mobile access
Account wallet
Local payment
POLICY SCOPE AREAS
What This Policy Covers and What It Does Not
Understanding the boundaries of this policy helps you know where to look when a question comes up. Four distinct areas sit inside or outside our legal framework — account access, transactions, site content and third-party services each carry different treatment.
Account Access
Our policy governs registration, login, account suspension and closure. Whether you can open or maintain an account depends on your local law and eligible region. Account-level decisions — such as a review or hold — are handled under the terms accepted at registration.
Transactions
Deposits and withdrawals made through Nagad or Upay are subject to both our transaction policy and the wallet provider's own rules. Our policy covers the flow of funds into and out of your account wallet; it does not override wallet-provider limits or fees.
Site Content
Game content supplied by PlayStar, Microgaming, Joker and Habanero is governed by each provider's content licence. Our policy sets out how you may use that content through your account. We do not claim ownership of the game titles themselves.
Third-Party Services
Links or integrations that take you outside 88mb — including external wallet apps and provider pages — fall outside our policy scope once you leave this site. We are not liable for third-party terms, privacy practices or service availability.
YOUR ACCOUNT RIGHTS
Practical Steps Available Under This Policy
Your rights under this policy are practical, not abstract. If you want to review your account transaction history — including Nagad or Upay deposits and withdrawals — open the transaction log inside your signed-in account area. Every entry is time-stamped and accessible at any point. If a detail in your account profile is incorrect, the account settings page is where you make that correction directly; for changes that require identity verification, follow the instructions shown on screen. Questions about how a policy clause applies to your account should go through our published support route — not assumed or guessed at. We aim to respond to policy-related queries through the contact channels listed on this site. Your right to request a record of your account activity or to ask us to clarify a policy decision is open to you at any time while your account is active.
Review Your Records
Log in and open the transaction section to see a full history of deposits, withdrawals and wallet activity. The log covers all payment channels, including Nagad and Upay, with dates and amounts as they were processed.
Correct Account Details
Account settings allow you to update contact information directly. Identity-linked fields — such as your registered name — require the verification steps shown on the corrections screen. Follow those instructions rather than contacting support first.
Raise a Policy Question
If a policy clause is unclear or you believe a decision on your account was applied incorrectly, contact us through the published support route. Include your account reference and the specific clause or transaction you are asking about.
Request Account Support
For account holds, suspension notices or access issues, open a support request and describe the situation. We will review the relevant account record and respond through the channel you used to contact us.
CONTACT POLICY ROUTES
How to Reach Us on a Legal or Policy Matter
We publish contact routes for policy-related queries on this site. Use the channel that fits your question — account-level concerns are handled differently from general policy questions. Always include your account reference so we can locate your record without delay.
Live Chat
Open the chat widget from the site footer while signed in to reach the support team directly. Use this route for account-access issues, transaction questions related to Nagad or Upay, and urgent policy queries that need a same-session response.
Email Support
Send policy questions, account correction requests or formal dispute notices to the email address published in the site's contact section. Include your account reference, the policy area in question and a clear description of your request.
Help Centre
The help section of this site contains written answers to common policy and account questions. Check there first for standard queries about transaction records, account scope and how our terms apply to local payment channels.
DATA AND ACCOUNT CARE
How We Handle Your Data and Account Security
Our approach to data handling, cookies and account security is built around your account record — not a one-size framework. Here is what we do in each area, and where to go if you need to act on any of it.
Data Handling
We collect and store only the account data needed to operate your registration, verify your identity and process transactions through Nagad, Upay and other supported local payment channels. We do not sell account data to third parties. Retention periods align with the requirements of applicable law.
Cookies and Tracking
This site uses cookies to keep your session active, remember account preferences and measure how pages are used. You can review cookie settings through your browser. Blocking certain cookies may affect how the account area and lobby load on your device.
Account Security
Your account is protected by the login credentials you set at registration. If you believe your credentials have been compromised, use the password reset path on the login page immediately. Do not share your login details; we will never ask for your password through chat or email.
Policy Change Requests
If you want to request a change to how your data is held, or to query a retention decision, contact us through the email route published in the site's contact section. State your account reference and the specific data area you are asking about.
LEGAL QUESTIONS ANSWERED
Common Questions About This Policy
These are the questions we see most often about how our legal terms apply to accounts, transactions and data in Bangladesh. If your question is not here, open a support request through the published contact route.
Does this policy apply to me if I am in Bangladesh?
It applies to your account if you registered through 88mb and your use of the platform is lawful in your region. Access and eligibility depend on local law. If you are uncertain whether you are in an eligible region, review your local laws before using the site.
Can I see a full record of my Nagad and Upay transactions?
Yes. Open the transaction log in your signed-in account area. Every deposit and withdrawal processed through Nagad, Upay or any other supported local payment channel is listed there with a date, amount and status. You do not need to contact support to access this.
What happens if I think a policy decision on my account was wrong?
Raise the question through our published email support route. Include your account reference and describe which decision you are querying. We will review the account record against the terms that applied at the time and respond through the same channel.
How do I correct personal details that are wrong on my account?
Log in and go to account settings. Fields that do not require identity checks can be updated directly. For identity-linked fields such as your registered name, follow the verification instructions shown on the correction screen — the steps differ depending on the change.
Who owns the game content I access through 88mb?
Game titles available in the lobby are supplied by content studios including PlayStar, Microgaming, Joker and Habanero. Each studio retains its own content rights. Your account gives you access to play those titles; it does not transfer any ownership or licence interest to you.
How do I ask for my account data or request that it be reviewed?
Send a request to the email address published in the site's contact section. State your account reference and describe clearly what data you want to access or what review you are requesting. We handle these requests in line with the retention and data policies described on this page.