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These terms set out how your 88mb account works, what you agree to when you access the platform, and what we commit to in return. Access and eligibility depend on your local law and your eligible region.
By opening and using your 88mb account, you accept the terms described here. These terms apply each time you log in, make a transaction, or interact with any part of the platform — including the game lobby, your account wallet, and any support request you raise. Where you fund your account through a local payment method such as Nagad or Upay, the transaction is governed by both these terms and the payment provider's own conditions. We do not override what your chosen payment provider requires. If there is a conflict between these terms and a third-party payment provider's terms, the stricter rule applies to the extent permitted under your local framework. These terms may be updated. When that happens, the revised version becomes effective as soon as it is published on this page. Continuing to use your account after an update means you accept the new version. If you do not agree to a change, you should stop using the account and contact our support team to arrange closure. Access to the platform, and the availability of features described here, depends on your local law and eligible region. Nothing in these terms constitutes a guarantee of access or a legal entitlement in any jurisdiction.
Understanding the boundary of these terms helps you know where to look when something goes wrong or when you need to raise a question. Some areas fall clearly inside this policy; others sit with third parties or depend on your local legal environment.
These terms cover how your account is opened, verified, suspended or closed. Rules about login credentials, session behaviour and access restrictions all fall within this policy.
Deposits and withdrawals processed through your account wallet are within scope, including activity linked to Nagad or Upay. The payment provider's own terms sit alongside ours, not under them.
The game lobby, promotional notices, and any published communications from us are covered by these terms. We set what appears on the platform; third-party studios supply the game content itself.
External links, payment processors, and studio providers operate under their own agreements. We are not liable for how those services behave once you leave or interact with systems we do not control.
These terms are not just obligations — they also set out what you can do. You have concrete options to review your account history, correct information we hold on you, ask questions about how your data or wallet is handled, and request support through published routes. If you spot a transaction in your account that you do not recognise, you can flag it directly through the support contact listed on this page. We will check it against our records and respond. If personal details in your account are wrong — name spelling, contact number, or linked wallet identifier — you can request a correction by contacting support with the correct information and the relevant documentation. We will confirm once the change has been applied. You also have the right to ask what information we hold that is linked to your account. Requests of this kind are handled through the same support route. Response times are not guaranteed but we aim to acknowledge every request.
Your account history shows all wallet activity. Open the transaction section in your account area to see deposits, withdrawals and any adjustments applied to your balance.
Contact our support team with the correct information and supporting documentation. We confirm corrections once they have been applied to your account record.
If any clause here is unclear, write to our support team quoting the section you are asking about. We will explain our position in plain language without requiring a formal legal request.
You may close your account at any time by contacting support. Any pending balance should be withdrawn before you submit the request, following the steps shown in your account wallet area.
If something in these terms is unclear or you need to raise a concern about your account, use the routes below. We do not list channels or hours we cannot confirm — only paths that are visibly available through the site.
Open the chat widget from any page on the site. Use this route for account questions, transaction queries or any clarification on these terms you need quickly.
Send your question to the support email address shown in the site footer. Include your account reference and the specific clause or transaction you are asking about.
The help section of your account area covers common terms questions with published answers. Check there first — many policy clarifications are already addressed without needing direct contact.
Our approach to account data, cookies, retention and policy updates is set out below. These are not aspirational statements — they describe how the account system and this policy page actually operate.
We hold the information needed to operate your account: login credentials, wallet identifiers and transaction history. We do not sell this data. Access is restricted to the operational teams that need it to run your account.
The platform uses cookies to keep you logged in and to remember your session preferences. You can manage cookie behaviour through your browser settings. Disabling cookies may affect how some account features load on mobile.
Account records are retained for as long as the account is active and for a period after closure, as required by our operational obligations. You may request details of what we hold through the support contact route.
When these terms change, the updated version replaces the previous one on this page. We do not send individual change notifications. Checking this page periodically is the straightforward way to stay current.
These questions come up most often when members read through the terms or run into a situation not immediately clear from the main text above.
Yes, these terms can be updated at any time. The revised version is published on this page, and the date at the bottom of the document reflects the latest revision. Using your account after a change means you accept it. Check this page if you are unsure whether something has changed since you last read it.
Transactions processed through your account wallet — including activity via Nagad and Upay — fall within these terms. Each payment provider also applies its own conditions. Both sets of terms apply when you transact. If they conflict, the stricter requirement applies where local rules permit.
Access to the platform and your account depends on your local law and the eligible regions we serve. If you access the site from a region where availability is restricted, these terms still apply to any account activity that occurs. Check your local legal position before accessing the platform outside Bangladesh.
Contact our support team and request account closure. Withdraw any remaining balance through the wallet section of your account before submitting the request. Once the closure is confirmed, access to the account ends. Outstanding transaction queries should be resolved before you close.
Flag it through the live chat or email support route listed on this page. Quote your account reference and the date and amount of the transaction in question. We will check it against our records and follow up. Do not wait — raise the query as soon as you notice the discrepancy.
Studios such as PlayStar, Microgaming, Joker and Habanero supply the game content available in the lobby. They operate under their own agreements with us. As an account holder, your relationship is with 88mb under these terms, not directly with the studios. Any game-related issue should come to us first.