88mb Privacy Policy: How We Handle Your Information
88mb keeps your account data only for the purposes described in this policy — account management, transaction records and support contact. Access to this platform depends on your local law and eligible regions in Bangladesh.
Account data handled with care
Nagad and Upay transaction records protected
Contact us to review or correct your data
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POLICY POSTURE
How We Collect and Use Your Information
When you open an account with us, we collect the details you submit directly — your contact information, account credentials and the payment method details you provide when using local options such as Nagad or Upay. We also collect data your device passes automatically: browser type, IP address and session activity. This information is used strictly to operate your account, process transactions and respond to support requests you raise with us. We do not sell your personal data to third parties for marketing purposes. Where we share data — for example, with payment processors handling Nagad or Upay transfers — we share only what is necessary to complete the specific service. Third-party processors operate under their own data agreements; we are not responsible for their handling once data leaves our systems. Data you provide is retained for as long as your account remains active or as required to satisfy applicable legal obligations. Your eligibility to use this platform, and any rights you hold over your data, depend on your local law and the eligible regions from which you access 88mb. If you have questions about how a specific piece of your information is handled, reach the support team through the contact routes listed in this policy.
Nagad transaction records
Upay payment data
Account login history
Device session logs
Support contact records
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy covers data collected directly through 88mb — your account registration, wallet activity and support interactions. It does not extend to third-party sites or services you reach through links on our platform. Understanding what falls inside and outside this policy helps you know where to direct questions about your data.
Account Access
Data you submit when opening or updating your 88mb account — login credentials, contact details and identity fields — falls fully within this policy. You can request to review or correct this data through our support route at any time.
Transaction Records
Payment activity linked to your account, including Nagad and Upay transfers, is recorded and held within the scope of this policy. These records are used for account verification and to resolve any transaction questions you raise with support.
Site Content and Browsing
Session data and page interaction logs collected while you browse the lobby or account area are covered here. This data helps us keep the platform functional on mobile and does not identify you beyond your session activity.
Third-Party Services
External payment processors, game content studios and any linked external sites operate under their own privacy terms. Once data passes to a third party to complete a service, that party's own policy governs it — not this one.
YOUR AVAILABLE ACTIONS
Review, Correct and Manage Your Account Data
Your rights over personal data depend on your local law and the eligible region from which you access 88mb. Within that framework, we support several practical actions you can take at any time. You can ask to see what data we hold against your account — including contact details, transaction history and any support records. If something is incorrect, you can ask us to correct it. Where data is no longer needed for account operation or legal compliance, you can ask us to remove it, and we will confirm whether deletion is possible given our retention obligations. All requests of this kind should come through the support contact routes listed on this page. We aim to respond clearly and without delay, but we do not commit to a specific response timeframe. Your request will be handled by the same team that manages account and wallet support — not a separate department.
Review Your Records
Contact support to request a summary of the personal data held on your account, including registration details and transaction logs linked to Nagad or Upay payments.
Correct Account Details
If your name, contact number or any other account field is wrong, raise it through the support route and our team will confirm the correction process available to you.
Raise a Data Question
For any question about how a specific piece of your data is collected, stored or shared, write to us through the contact paths listed in the support section below. We will respond with a clear explanation.
Request Data Removal
Where local law permits, you can ask for data tied to your account to be deleted. We will confirm what can be removed and what must be kept under our legal retention obligations before acting.
CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about this privacy policy, want to review what data we hold or need to raise a correction request, use the contact routes published on the 88mb platform. These are the same channels used for account and wallet support. Availability of these routes depends on the region from which you access the site.
Live Chat Support
Open the live chat window in your account area to raise a privacy or data question directly with our support team. This route handles both account and policy queries.
Email Contact
Send your privacy request or data correction question by email using the address listed in the contact section of your signed-in account. Include your account reference so we can locate your records.
Account Help Centre
The help section inside your account lists current support routes and published policy documents. Check there first for self-service answers before raising a direct contact request.
DATA HANDLING DETAIL
How We Manage Cookies, Security and Data Retention
Handling your data responsibly is part of how we run the account environment at 88mb. We apply access controls, session security and standard data handling practices to protect what you share with us through account registration, mobile wallet transactions and support contact.
Cookies and Session Tracking
We use cookies to keep your session active, remember account preferences and understand how the lobby is used on mobile. You can manage cookie settings through your browser. Disabling certain cookies may affect how account pages load on your device.
Account Security
Access to your account data is controlled by your login credentials. We do not share account passwords with any third party. If you suspect your account has been accessed without your permission, use the support contact route to raise it immediately.
Retention and Deletion
We keep your data for as long as your account is active and for any period required under applicable legal obligations. Once those obligations expire, we remove data that is no longer needed. Retention periods vary by data type and cannot be shortened beyond legal minimums.
Policy Changes
When we update this policy, the revised version is published on this page with a note indicating it has changed. Continued use of your account after a policy update means you have read the revised terms. Contact support if any part of a change is unclear.
POLICY FAQ
Common Questions About 88mb Privacy Policy
These questions cover the data and privacy topics we hear most often from people managing their 88mb account in Bangladesh. If your question is not answered here, use the contact routes in the support section above.
What personal data does 88mb collect when I open an account?
We collect the information you submit during registration — name, contact number and any identity details required at that step. We also record device and session data automatically when you log in. Payment method details linked to Nagad or Upay transactions are held separately within your account wallet records.
How is my Nagad or Upay payment data stored?
Transaction data from Nagad or Upay transfers is recorded in your account history and used only to verify deposits, process withdrawals and resolve support queries. We share only what is necessary with the payment processor completing the transfer. That processor operates under its own data terms.
Can I ask to see the data 88mb holds on my account?
Yes. Contact support through live chat or the email address listed in your signed-in account area and request a summary of your records. We will confirm what data is held and how to proceed. Your eligibility to exercise this right depends on local law and your eligible region.
How do I correct incorrect details on my account?
Raise the correction through the support contact route — live chat or email — and explain which detail is wrong. Our team will confirm the correction steps available to you. Some fields may require identity verification before they can be changed; we will let you know at that stage.
Does 88mb share my data with third parties?
We share data only where it is necessary to operate a service you have requested — for example, passing payment details to a processor handling your Nagad or Upay transaction. We do not sell personal data for marketing. Each third party we work with handles data under its own published terms.
How do I request that my data be deleted?
Send a deletion request through email or live chat support. We will review what can be removed against our legal retention obligations and respond with a clear answer. Data required for legal compliance or outstanding transaction records cannot be deleted until those obligations are met.